Kraus Reviews

I bought a Kraus sink from kraususa about 7 months ago, and my biggest concern was rust. I kept wondering if I was being too picky about that, but so far it’s been holding up well, even when wet dishes sit in it longer than they probably should. I did see a couple tiny spots after I left a metal pan in there overnight, which made me panic for a second, but they wiped off easily. So I’m not sure I’d call it perfect, but compared to my old sink, it’s definitely a lot better. I’d give it 4 stars

I’m a little confused because I expected it to hold up better, but it started getting scratched much sooner than I thought it would. I wasn’t doing anything unusual with it, so I’m not really sure why it showed wear so quickly.

I really liked the look of it when I first set it up, but the water flow has been disappointing for me. It comes out so weak that rinsing dishes or even washing anything takes way longer than it should. I wanted to love it because it looks nice, but actually using it has been frustrating.

The sink looked really nice when I opened it, and I assumed it would fit like most standard ones do, but it just didn’t line up right for my setup. Kind of disappointing because the style was exactly what I was going for

I bought a Kraus faucet last year it looked really nice when it was first installed. But quickly the handle started getting loose, and now it drips every once in a while. For what it cost, I expected it to last better than that. I know companies always make their stuff sound premium and reliable in the product descriptions, but this didn’t really live up to that for me. It’s not the worst faucet ever, but I’m definitely disappointed with the durability.

I wasn’t totally sure what to expect when my Kraus order showed up, since shipping can be hit or miss, but the packaging was actually solid. The box felt sturdy, the corners were protected, and nothing seemed to shift around inside. I was kind of expecting at least a small dent or scratch, but everything arrived clean and in good shape

I had a small issue with my Kraus faucet after about a year, so I hopped on kraususa.com and filled out the warranty form. I thought it was gonna turn into a long back-and-forth, but it really didn’t. Support emailed me quickly and just asked for a couple photos and proof of purchase, nothing complicated. Once I sent that over, they approved the claim and shipped the part out. It took a few days to show up, which was totally fine. The faucet’s working again, and I didn’t have to argue with anyone. Overall, I’m happy with how they handled it

I bought this Kraus faucet because I was in a optimistic mood and figured the higher price meant I was getting something really high quality. It does look nice in the kitchen, and it works fine overall, but after using it for a while, I don’t feel like it’s worth what I paid. It’s not a bad faucet, just not as impressive as I expected for the price.

It looks really nice, I’ll give it that. But having to clean it every single week is annoying. Like, it’s cute and all, but why does it get dirty so fast? Make it make sense.

I was a little unsure about this sink at first because I kept thinking it would stain easily. Maybe I was overthinking it, but coffee and sauce marks have wiped right off so far. It’s been easy to keep clean, and I’m actually really happy with it

I’ve had this for a few months now, and it’s still working fine overall. I use it regularly, so it’s kind of become one of those everyday things I don’t think much about. That said, I noticed the bottom already has some scratches, which was a little disappointing. I expected it to hold up better, especially since I try not to be too rough with my stuff

Shopping on kraususa was okay overall. A few pages Loaded slower than I expected, and it took me a bit to track down the right part. Checkout was fine though and didn’t give me any trouble. Not a Bad experience, just feels like it could be a little smoother.

I went on kraususa looking for a replacement sink part and was glad to see they actually had it available. A few of the color options were out of stock, though, so I ended up going with my second choice, which was a little disappointing. The ordering process was simple and the stock info seemed clear, so that’s a plus, right? I’d give it 5 stars if more finishes were available at the same time

I ordered from Kraus and the product itself was totally fine once it finally arrived, but the shipping took way longer than I expected. What made it more annoying was the lack of updates—I kept having to check on it myself. When I did get a response, it felt like the delay was just brushed off with policy-related excuses, which was frustrating. Not a terrible experience overall, but definitely more hassle than it should’ve been

I bought a faucet from Kraus and ended up needing to return it. the return process wasn’t as clear as it should’ve been, and I had to send a few emails just to figure out what was supposed to happen next. They did get back to me eventually, and I did receive my refund, but everything felt slower and more frustrating than necessary. In my opinion, returns should be much easier than this, especially for the price.

I ordered a sink and it showed up as expected, which was a relief, but one of the smaller parts wasn’t the exact one I had picked. I reached out to support and they did get it fixed, though it took a few days to sort out. Overall, it wasn’t a bad experience, but it wasn’t totally smooth either.

The design is clean and it looks good overall, but for the price, a few parts feel kind of basic. It’s not bad, I just thought it would feel a little more premium. I also wouldn’t really want to deal with customer service over it, since I don’t usually trust them to be much help anyway.

I needed a replacement part, and the whole process was frustrating. The part wasn’t really available when I needed it, and support took way too long to get back to me. When they did respond, it was mostly vague promises like “we’re working on it” without any real timeline. I just wanted a clear answer and a part that was actually in stock.

I’m happy with the quality overall. I tend to notice tiny things like stitching, edges, how the finish feels, and whether anything looks slightly off, and this held up well under that kind of picky inspection. It just feels nicely made and not rushed.

Customer service did get back to me and answered my question, which I appreciate. It just took a bit longer than I expected. Overall, it wasn’t a bad experience, but I think it’s fair to hope for quicker replies when someone’s just trying to get a simple issue sorted out